Children’s Health

Why Choose Us

Children’s Health

All our doctors provide child health services. talk to your GP about your child’s health. Our GPs are happy to answer any questions you have and can track your child’s development with regular check-ups.
Childhood Vaccination
  • Immunising your child is an important step for a healthy life.
FAQs

Frequently Asked Questions

Why are the charges different for everyone?

Healthcare needs vary from person to person, and so do the costs. Charges depend on the type of consultation, services provided, and whether you’re eligible for mixed billing. Some patients may be fully covered, while others may have a small out-of-pocket fee. If you’re unsure, our team is always happy to explain the details.

Can I consult my doctor after hours?

We understand that health concerns don’t always follow business hours. While our clinic operates during standard times, we offer telehealth appointments in certain situations to provide more flexibility. If something urgent arises after hours, give us a call, and we’ll guide you on the next steps.

How often should I schedule appointments to manage my chronic condition?

This really depends on your condition and how stable it is. Some patients may need regular monthly visits, while others can come in less frequently. Your doctor will work with you to create a personalised care plan that ensures your condition stays well-managed.

How do you approach culturally sensitive healthcare, especially for patients with specific dietary or religious considerations?

We believe that healthcare should respect and reflect your cultural and personal values. Whether you have specific dietary needs, religious practices, or other preferences, our team is committed to providing care that’s understanding and inclusive. Your comfort and trust are important to us.

Can I see the same doctor for every visit to ensure continuity of care?

Yes, we encourage it. Building a relationship with your doctor is key to quality care. While there might be times when your preferred doctor isn’t available, we do our best to schedule you with the same doctor to ensure continuity and familiarity in your treatment.

How do I know if I’m eligible for mixed billing services?
We offer mixed billing to a range of eligible patients since Medicare may often not be sufficient to cover all medical costs.. If you’re unsure about your eligibility, just ask our team—they’re more than happy to assist.
Can I request prescriptions or referrals without an in-person consultation?

In many cases, yes. For routine repeat prescriptions or standard referrals, a telehealth consultation may be sufficient. However, for new medications or more complex issues, an in-person visit might be necessary to ensure we provide the best possible care.

How do you handle medical emergencies or urgent care needs?

If you need urgent medical attention, we recommend calling the clinic so we can prioritise your appointment. For life-threatening emergencies, it’s important to call 000 or head directly to the nearest hospital. We’re here to support you, but your safety always comes first.

Can we get a free flu vaccine?
Under the National Immunisation Program, free flu vaccines are provided to the following groups who are at higher risk of complications from flu:
  • Children aged 6 months to less than 5 years.
  • All Aboriginal and Torres Strait Islander people aged 6 months and over.
  • People aged 6 months and over with certain medical conditions that increase their chance of severe influenza and its complications.
  • pregnant women (at any stage during pregnancy)
  • People aged 65 years and over.
How can I arrange a chronic decease management plan and team care arrangement?
The patient’s usual medical practitioner should provide GPMP and TCA. You’re a patients ‘usual medical practitioner’ if you:
  • Have provided the majority of services to the patient in the past 12 months.
  • Will provide the majority of services in the following 12 months.
A chronic medical condition is one that has been present for at least six months or longer, such as:
  • Asthma
  • Cancer
  • Diabetes
  • Musculoskeletal conditions
How can I arrange a Health assessment?
A health assessment should generally be undertaken by the patient’s ‘usual doctor’, that is, the medical practitioner (or medical practitioner in the same practice) who has provided the majority of services to the patient in the past 12 months, and/or is likely to provide the majority of services in the following 12 months. The following categories of health assessments may be undertaken by a medical practitioner.
  • A health assessment for people aged 45-49 years who are at risk of developing chronic disease
  • A health assessment for people aged 75 years and older
  • Aboriginal and Torres Strait Islander adults who are aged 15 years and over but under the age of 55 years
  • A type 2 diabetes risk evaluation for people aged 40-49 years with a high risk of developing type 2 diabetes as determined by the Australian Type 2 Diabetes Risk Assessment Tool
  • Aboriginal and Torres Strait Islander children who are less than 15 years old
  • Aboriginal and Torres Strait Islander older people who are aged 55 years and over.
What is the surgery policy for contacting patient after a blood test or other tests?

We send a SMS message to patients through HotDoc if they need a non-Urgent appointment and our clinical team will contact patients directly it it’s Urgent. We are encouraging patients to book an appointment with the doctor after one week of the tests done to discuss the results.