Patient’s Fee

Our Billing Policy

Chapel Hill Family Doctors are committed to deliver the highest level of patient medical care. Due to higher costs of providing a quality medical service we have to apply mixed billing from 1st of October 2022.

Billing Policy - Telehealth

From 5.10.23 all Telehealth consultations will incur a fee. This fee applies to everybody including Concession Card Holders, Children, Results and follow up by phone. The fee is $ 72.85 and you will receive a Medicare rebate of $ 42.85. There is a $ 30.00 out of pocket fee.

Fees & Biling -

This is a mixed billing practice. Fees are based on the time you spent with your doctor, and the complexity of the medical problem.

Our fees structure – Will effect from 1st October 2022

Monday To Friday
ItemMedicare Rebate ($)Private ($)Out of pocket fee ($)
Brief (MBS item 3)19.6049.630
Standard (MBS item 23)42.8572.8530
Long (MBS item 36)82.90112.930
Extended (MBS item 44)122.15152.1530
Antenatal (MBS item 16500)53.7083.730
Telehealth (MBS 91891)41.271.230
Telehealth Video (MBS 91801)79.7109.730

Please note: The rebate fee changes every year. Please check with the reception for the current rebate fee

Weekend
ItemMedicare Rebate ($)Private ($)Out of pocket fee ($)
Brief (MBS item 5000)33.006330
Standard (MBS item 5020)55.8085.830
Long (MBS item 5040)95.70125.730

Please note: The rebate fee changes every year. Please check with the reception for the current rebate fee

Will Bulk Bill For

  • Below 16 years old
  • Newborn Babies (If parents are regular patients)
  • International students/ Overseas visitors with BUPA/ Allianz/ NIB / Medibank
  • Valid Concession Card holders (pension card, Health care card and DVA holders )

Certain procedures such as wound dressing, excisions, suturing, foreign body removal, Implanon insertion/removal, punch biopsy, and others may attract a fee. Please check with the reception before making an appointment.

The following services are privately charged with no Medicare rebate:

Commercial Driver’s License, insurance paperwork, superannuation, passport, health funds paperwork, citizenship applications, and Work Cover.

At the time of your visit, you will be required to pay for your consultation. Payments can be made via cash, credit card, or EFTPOS. We can refund eligible Medicare claims on the same day.

A cancellation fee or non-attendance fee of $50 + GST will apply if you miss the appointment or fail to cancel at least three hours prior to the scheduled time.

Repeat prescriptions, in exceptional circumstances and at the discretion of the treating doctor, may be collected but will attract a fee of $25.

Fees are displayed in the waiting area, and we always strive to keep our fees affordable. Any concerns related to payment can be discussed with our receptionist at the time of booking, prior to the consultation.

Choosing The Appropriate Appointment

Following examples will help you to decide what sort of an appointment to be booked for your medical concern, If you are in doubt, always contact the receptionist at the time of booking to help you to choose appropriate (Brief/Standard or Long Appointment) accordingly to avoid disappointment and to run the doctors diary on time.

Brief (< 5 Min)
  • Expired referral renewal
  • Repeat prescription of regular medication
  • BP check without planning treatment
Standard Consultation (10 Min)
  • Earache
  • Simple results follow up
  • Breast Check
  • Urine Infection’
  • Sore throat/Cough/Cold
  • Pill script
  • BP check with discussion of treatment
  • Infant Immunization
  • Adult Vaccine
  • New Referral
Long Appointments (20 Min)
  • First appointment of a new patient
  • Newborn baby check
  • Postnatal check for mother
  • Cervical screening test
  • Full body skin check
  • Mental health plans (New plan only)
  • Workcover
  • Menopause counselling
  • Travel Advice
  • Contraceptive Advice
  • Depression/Anxiety/ Mental Health Assessment
  • Pregnancy Planning
  • Antenatal checkups
If Your Problem Is One Of The Following, Please Book A Long Appointment.
  • Tiredness
  • Dizziness
  • Vertigo
  • Losing weight
  • Chest pain
  • Abdominal pain
  • Abnormal vaginal bleeding
  • Back pain
  • If you have multiple issues to discuss and if you feel your problem is complex or time taking to discuss

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